lyfz_repos/经典版源码/lyfzClient/branches/715/SatisfactionReportForm.cpp

#include "stdafx.h"
#include "ylgl.h"
#include "SatisfactionReportForm.h"
#include "SatisfactionDetails.h"

#ifdef _DEBUG
#define new DEBUG_NEW
#undef THIS_FILE
static char THIS_FILE[] = __FILE__;
#endif

typedef struct _SKINDKEY
{
	int nIdx;						//调查类型索引，如：部门类型
	int nDdjdIdx;					//对应订单景点索引
	CString strKind;				//类型

	_SKINDKEY(int n, int d, const CString str)
	{
		nIdx = n;
		nDdjdIdx = d;
		strKind = str;
	}
}SKINDKEY;

IMPLEMENT_DYNCREATE(SatisfactionReportForm, MyFormView)

SatisfactionReportForm::SatisfactionReportForm() 
: MyFormView(SatisfactionReportForm::IDD)
, m_nTypeIdx(0)
, m_nObjIdx(0)
, m_strSelOrder(_T(""))
, m_nScoreModel(1)
, m_strCurrSelKind(_T(""))
, m_strCurrSelObj(_T(""))
{
}

SatisfactionReportForm::~SatisfactionReportForm()
{
}

void SatisfactionReportForm::DoDataExchange(CDataExchange* pDX)
{
	MyFormView::DoDataExchange(pDX);
	DDX_Control(pDX, IDC_SURVEY_LIST, m_Surveylist);
	DDX_Control(pDX, IDC_DINDANSURVEY_LIST, m_DinDanSurvey);
	DDX_Control(pDX, IDC_SURVEYOBJ_COMBO, m_KindCombox);
	DDX_Control(pDX, IDC_SVROBJ_COMBO, m_ObjCombox);
	DDX_Control(pDX, IDC_SINGLESCORE_COMBO, m_SingleCombox);
	DDX_Control(pDX, IDC_TOTALSCORE_COMBO, m_TotalCombox);
}

BEGIN_MESSAGE_MAP(SatisfactionReportForm, MyFormView)
	ON_BN_CLICKED(IDC_REPORTFIND_BTN, OnFindReport)
	ON_BN_CLICKED(IDC_REPORTCLOSE_BTN, OnBUTclose)
	ON_BN_CLICKED(IDC_DETAILS_BUTTON, OnDetailsBtn)
	
	ON_CBN_SELCHANGE(IDC_SURVEYOBJ_COMBO, OnCbnSelchangeCombo1)
	ON_CBN_SELCHANGE(IDC_SVROBJ_COMBO, OnCbnSelchangeCombo2)

	ON_NOTIFY(NM_CLICK, IDC_DINDANSURVEY_LIST, OnClickList2)
	ON_NOTIFY(NM_DBLCLK, IDC_DINDANSURVEY_LIST, OnDblclkList2)
	ON_BN_CLICKED(IDC_TotalScore_RADIO, OnTotalScoreRADIO)
	ON_BN_CLICKED(IDC_SingleScore_RADIO, OnSingleScoreRADIO)
END_MESSAGE_MAP()

/////////////////////////////////////////////////////////////////////////////
// SatisfactionReportForm diagnostics

#ifdef _DEBUG
void SatisfactionReportForm::AssertValid() const
{
	MyFormView::AssertValid();
}

void SatisfactionReportForm::Dump(CDumpContext& dc) const
{
	MyFormView::Dump(dc);
}
#endif

void SatisfactionReportForm::OnInitialUpdate()
{
	MyFormView::OnInitialUpdate();
	CMyMdi Mdi;
	Mdi.SetSubView((CWnd*)GetParent(), (CWnd*)this);

	CRect rc2;
	GetWindowRect(rc2);
	::MoveWindow(m_hWnd, g_rc.left, g_rc.top, g_rc.Width(), g_rc.Height(), TRUE);
	EnumChildWindows(m_hWnd, (WNDENUMPROC)EnumChildProc, 0);

	m_Surveylist.SetHeadings("服务对象,120;总服务客户,120;非常满意/百分比,120;满意/百分比,120;一般/百分比,120;不满意/百分比,120;非常不满意/百分比,120;得分,90;总分,90");
	m_Surveylist.LoadColumnInfo(7);

#ifdef CHILD_VERSION
	// 16 column
	m_DinDanSurvey.SetHeadings("订单号,120;家长姓名,120;宝宝姓名,120;手机,120;固定电话,120;订单日期,120;总满意度,120;拨打情况,120;回访日期,120;通话时长,120;回访人员,120;备注,120");
#else
	// 16 column
	m_DinDanSurvey.SetHeadings("订单号,120;男宾姓名,120;女宾姓名,120;男宾电话,120;女宾电话,120;订单日期,120;总满意度,120;拨打情况,120;回访日期,120;通话时长,120;回访人员,120;备注,120");
#endif
	m_DinDanSurvey.LoadColumnInfo(12);

	((CButton*)GetDlgItem(IDC_TotalScore_RADIO))->SetCheck(1);
	GetData();
	InitSurveyKind();
}

/*---------------------------------------
函数名:	GetData
描述:	获取类据
参数:
返回值:
----------------------------------------*/
void SatisfactionReportForm::GetData()
{
	//获取服务类别
	g_sendhead.bsql = 0;
	g_sendhead.code[0] = 234;
	g_sendhead.tabcount = 1;
	CString filter = _T("SvrKind@");
	g_pMainWnd->ProcessChatMessageRequest2(filter);
	if(g_bSendOK == 0)
		return;

	DataToArray(&m_kindArr);

	//获取配置信息
	g_sendhead.bsql = 0;
	g_sendhead.code[0] = 234;
	g_sendhead.tabcount = 1;
	filter = _T("SatisfactionCfg@");
	g_pMainWnd->ProcessChatMessageRequest2(filter);
	if(g_bSendOK == 0)
		return;

	/*
	(_T("cfgID"));					
	(_T("SvrKind"));
	(_T("KindName"));
	(_T("MaxScore"));
	(_T("TypeID"));
	(_T("IsEnable"));
	(_T("sfncfgDesc"));
	*/
	DataToArray(&m_cfgArr);
}
/*---------------------------------------
函数名:	InitSurveyKind
描述:	初始化调查类别
参数:
返回值:
----------------------------------------*/
void SatisfactionReportForm::InitSurveyKind()
{
	m_KindCombox.ResetContent();

	int i = 0;
	for(i=0; i<m_kindArr.GetSize(); i++)
		m_KindCombox.AddString(m_kindArr.ElementAt(i).ElementAt(1));

	m_KindCombox.SetCurSel(0);
}

/*---------------------------------------
函数名:	ShowData
描述:	显示调查记录
参数:
	const int nSurveyKind					调查类别
返回值:
----------------------------------------*/
void SatisfactionReportForm::ShowData()
{
	m_DinDanSurvey.DeleteAllItems2();

	int nCount = 0;
	int nSize = m_DindanInfoArr.GetSize();
	m_DinDanSurvey.m_arLabels.SetSize(nSize, 1);
	int i=0;
	for(i=0; i<m_DinDanSurvey.m_arLabels.GetSize(); i++)
	{
		int nY(0), nM(0), nD(0);
		CString strOrderNum = m_DindanInfoArr.ElementAt(i).ElementAt(0);
		nY = _ttoi(strOrderNum.Mid(0,4));
		nM = _ttoi(strOrderNum.Mid(4,2));
		nD = _ttoi(strOrderNum.Mid(6,2));
		if(nY <= 0 || (nM <= 0 || nM > 12) || (nD > 31 || nD <=0))
			continue;

		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(strOrderNum);									//订单号
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(m_DindanInfoArr.ElementAt(i).ElementAt(1));		//家长姓名/男宾姓名
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(m_DindanInfoArr.ElementAt(i).ElementAt(2));		//宝宝姓名/女宾姓名
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(m_DindanInfoArr.ElementAt(i).ElementAt(3));		//手机/男宾电话
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(m_DindanInfoArr.ElementAt(i).ElementAt(4));		//固定电话/女宾电话

		CString strDinDanTime = _T("");
		strDinDanTime.Format(_T("%04d-%02d-%02d"), nY, nM, nD);
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(strDinDanTime);									//订单时间

		//纺计总满意度
		CString strScore = _T("");
		StatisticsScore(&strOrderNum, strScore);
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(strScore);									//总满意度
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(_T(""));										//拨打情况
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(_T(""));										//回访日期
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(_T(""));										//通话时长

		CString strCS = _T("");
		for(int j=0; j<m_AllSurveyLogArr.GetSize(); j++)
		{
			CString strOrder = m_AllSurveyLogArr.ElementAt(j).ElementAt(5);
			if(strOrder == strOrderNum)
			{
				strCS = m_AllSurveyLogArr.ElementAt(j).ElementAt(11);
				break;
			}
		}
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(strCS);	//回访人员
		m_DinDanSurvey.m_arLabels.ElementAt(i).Add(_T(""));										//备注
		++nCount;
	}

	if(nCount != 0)
	{
		m_DinDanSurvey.m_LabelCount = nCount;
		m_DinDanSurvey.SetItemCountEx(nCount);
	}
}

void SatisfactionReportForm::ChangeColName(IN CString strName)
{
	LVCOLUMN lov;
	lov.mask =  LVCF_TEXT;					//取字符掩码
	m_DinDanSurvey.GetColumn(6, &lov);
	lov.pszText = strName.GetBuffer(0);		//设置新字符
	m_DinDanSurvey.SetColumn(6, &lov);		//设置题头
}

//查询数据
void SatisfactionReportForm::OnFindReport()
{
	CTime startTime, endTime;
	((CDateTimeCtrl*)GetDlgItem(IDC_REPORTSATRT_CT))->GetTime(startTime);
	((CDateTimeCtrl*)GetDlgItem(IDC_REPORTEND_CT))->GetTime(endTime);
	
	CString strStartCT(_T("")), strEndCT(_T(""));
	strStartCT = startTime.Format(_T("%Y%m%d"));
	strEndCT = endTime.Format(_T("%Y%m%d"));

	CString filter = _T("");
	
#ifdef LKAY_VERSION
	filter = _T("dindan@(dindantype<>'意向客户' or dindantype is null) and id between '") + strStartCT + _T("-000' and '") + strEndCT + _T("-999'");
#else
	filter = _T("dindan@id between '") + strStartCT + _T("-000' and '") + strEndCT + _T("-999'");
#endif
	g_sendhead.bsql = 0;
	g_sendhead.code[0] = 234;						//获取dindan信息和对应的满意度记录
	g_sendhead.tabcount = 1;
	g_pMainWnd->ProcessChatMessageRequest2(filter);
	if (g_bSendOK == 0)
		return;

	DataToArray(&m_DindanInfoArr);

	//获取所有记录
	g_sendhead.bsql = 0;
	g_sendhead.code[0] = 234;
	g_sendhead.tabcount = 1;
	CString strfilter = _T("GetAllSurveyData@") + strStartCT + _T("@") + strEndCT;
	g_pMainWnd->ProcessChatMessageRequest2(strfilter);
	if(g_bSendOK == 0)
		return;

	/*
	_T("LogID"));				//记录ID
	_T("cfgID"));				//服务配置ID
	_T("KindName"));			//服务类型
	_T("ObjID"));				//对象ID
	_T("ObjName"));				//对象名
	_T("OrderID"));				//订单ID
	_T("Score"));				//得分
	_T("MaxScore"));			//最高得分
	_T("TypeID"));				//显示得分类型
	_T("States"));				//状态
	_T("SurveyTime"));			//调查时间
	_T("SurveyCS"));			//调查客服
	_T("sfncfgDesc"));			//调查内容
	*/
	DataToArray(&m_AllSurveyLogArr);

	//订单景点
	m_dindanjdArr.RemoveAll();
	g_sendhead.bsql = 0;
	g_sendhead.code[0] = 234;
	g_sendhead.tabcount = 1;
	strfilter = _T("dindanjd@") + strStartCT + _T("@") + strEndCT;
	g_pMainWnd->ProcessChatMessageRequest2(strfilter);
	if(g_bSendOK == 0)
		return;

	DataToArray(&m_dindanjdArr);

	ShowData();
}

//关闭
void SatisfactionReportForm::OnBUTclose()
{
	GetParent()->SendMessage(WM_CLOSE);
}

//详情
void SatisfactionReportForm::OnDetailsBtn()
{
	CString strKind = _T("");
	m_KindCombox.GetWindowText(strKind);
	CString strObj = _T("");
	m_ObjCombox.GetWindowText(strObj);
	
	SatisfactionDetails dlg;
	dlg.m_strKind = strKind;
	dlg.m_strObj = strObj;
	dlg.m_strOrder = m_strSelOrder;
	dlg.m_strClient1 = m_strClient1;
	dlg.m_strClient2 = m_strClient2;
	dlg.m_pcfgArr = &m_cfgArr;
	dlg.m_nScoreModel = m_nScoreModel;
	dlg.m_pAllLogArr = &m_AllSurveyLogArr;
	dlg.DoModal();
}

/*
函数名:	GetScoreAndSurveyObj
描述:	获取评分
参数:
	CString& strScore			返回评分
返回值:
*/
void SatisfactionReportForm::GetScoreAndSurveyObj(IN const CString& strObj, IN const CString& strOrderNum, OUT CString& strScore)
{
	int nSegment = 0;						//一条记录的总分
	int i(0), j(0);
	int nStatisticsNum = 0;					//统计数量
	int nScore = 0;

	for(j=0; j<m_AllSurveyLogArr.GetSize(); j++)
	{
		if(m_AllSurveyLogArr.ElementAt(j).ElementAt(5) == strOrderNum && strObj == m_AllSurveyLogArr.ElementAt(j).ElementAt(4))
		{
			CString strKindName = m_AllSurveyLogArr.ElementAt(j).ElementAt(2);
			for(i=0; i<m_cfgArr.GetSize(); i++)
			{
				if(m_cfgArr.ElementAt(i).ElementAt(2) == strKindName)
				{
					//获取一条记录的总分
					nSegment = _ttoi(m_cfgArr.ElementAt(i).ElementAt(3));
					break;
				}
			}
		}
		if(nSegment != 0)
			break;
	}
	
	if(nSegment == 0)
		return;

	for(j=0; j<m_AllSurveyLogArr.GetSize(); j++)
	{
		if(m_AllSurveyLogArr.ElementAt(j).ElementAt(5) == strOrderNum && strObj == m_AllSurveyLogArr.ElementAt(j).ElementAt(4))
		{
			//统计满意度
			nScore += _ttoi(m_AllSurveyLogArr.ElementAt(j).ElementAt(6));
			++nStatisticsNum;
		}
	}

	if(nStatisticsNum == 0)
		return;

	int nMaxScore = nSegment*nStatisticsNum;
	int nAve = nMaxScore/5;
	if(nScore < nAve)
		strScore = _T("非常不满意");
	else if(nScore < nAve*2)
		strScore = _T("不满意");
	else if(nScore < nAve*3)
		strScore = _T("一般");
	else if(nScore < nAve*4)
		strScore = _T("满意");
	else if(nScore < nAve*5)
		strScore = _T("非常满意");
}

//单击选择订单记录
void SatisfactionReportForm::OnClickList2(NMHDR* pNMHDR, LRESULT* pResult)
{
	LPNMITEMACTIVATE pNMItemActivate = reinterpret_cast<LPNMITEMACTIVATE>(pNMHDR);
	// TODO: 在此添加控件通知处理程序代码
	NM_LISTVIEW* pNMListView = (NM_LISTVIEW*)pNMHDR;
	if(pNMListView->iItem != -1)
	{
		//单击行列pNMListView->iItem, pNMListView->iSubItem
		int nSelIdx = pNMListView->iItem;
		m_strSelOrder = m_DinDanSurvey.GetItemText(pNMListView->iItem, 0);
		if(m_strSelOrder == _T(""))
		{
			MessageBox(_T("选择了错误订单"));
			return;
		}

		
		m_strClient1 = m_DinDanSurvey.GetItemText(pNMListView->iItem, 1);
		m_strClient2 = m_DinDanSurvey.GetItemText(pNMListView->iItem, 2);

		//获取调查类型
		m_strCurrSelKind = _T("");
		m_KindCombox.GetWindowText(m_strCurrSelKind);
		if(m_strCurrSelKind == _T(""))
		{
			MessageBox(_T("没有选择调查类型"));
			return;
		}

		//初始化服务对象
		m_strCurrSelObj = _T("");
		IntiSeviceObj(&m_strSelOrder, m_strCurrSelKind);

		m_ObjCombox.GetWindowText(m_strCurrSelObj);

		//显示满意度调查统计信息
		ShowStatisticsData(&m_strCurrSelKind, &m_strSelOrder, &m_strCurrSelObj);
	}
	*pResult = 0;
}

//双击//选择订单记录
void SatisfactionReportForm::OnDblclkList2(NMHDR* pNMHDR, LRESULT* pResult)
{
	*pResult = 0;
}

//选择类型
void SatisfactionReportForm::OnCbnSelchangeCombo1()
{
	m_nTypeIdx = m_KindCombox.GetCurSel();
	m_strCurrSelKind = _T("");
	m_KindCombox.GetLBText(m_nTypeIdx, m_strCurrSelKind);
	if(m_strCurrSelKind == _T(""))
	{
		MessageBox(_T("先选择类型!"));
		return;
	}

	//初始化服务对象
	IntiSeviceObj(&m_strSelOrder, m_strCurrSelKind);

	m_strCurrSelObj = _T("");
	if(m_ObjCombox.GetCount() > 0)
		m_ObjCombox.GetWindowText(m_strCurrSelObj);

	//显示满意度调查统计信息
	ShowStatisticsData(&m_strCurrSelKind, &m_strSelOrder, &m_strCurrSelObj);
}

//选择对象
void SatisfactionReportForm::OnCbnSelchangeCombo2()
{
	m_nObjIdx = m_ObjCombox.GetCurSel();
	m_strCurrSelObj = _T("");
	m_ObjCombox.GetLBText(m_nObjIdx, m_strCurrSelObj);
	if(m_strCurrSelObj == _T(""))
	{
		MessageBox(_T("先选择订单!"));
		return;
	}

	m_strCurrSelKind = _T("");
	m_KindCombox.GetWindowText(m_strCurrSelKind);

	//显示满意度调查统计信息
	ShowStatisticsData(&m_strCurrSelKind, &m_strSelOrder, &m_strCurrSelObj);
}

/*---------------------------------------
函数名:	StatisticsScore
描述:	统计总评分
参数:
	const CString* pOrder,						//订单号
	CString& strScore							//返回评分(如：满意)
返回值:
----------------------------------------*/
void SatisfactionReportForm::StatisticsScore(IN const CString* pOrder, OUT CString& strScore)
{
	if(pOrder == NULL || (*pOrder) == _T(""))
		return;

	int nSegment = 0;						//一条记录的总分
	int i(0), j(0);
	int nStatisticsNum = 0;					//统计数量
	int nScore = 0;

	for(j=0; j<m_AllSurveyLogArr.GetSize(); j++)
	{
		if(m_AllSurveyLogArr.ElementAt(j).ElementAt(5) == (*pOrder))
		{
			nSegment = _ttoi(m_AllSurveyLogArr.ElementAt(j).ElementAt(7));
			break;
		}
	}
	
	if(nSegment == 0)
		return;

	for(j=0; j<m_AllSurveyLogArr.GetSize(); j++)
	{
		if(m_AllSurveyLogArr.ElementAt(j).ElementAt(5) == (*pOrder))
		{
			//统计满意度
			nScore += _ttoi(m_AllSurveyLogArr.ElementAt(j).ElementAt(6));
			++nStatisticsNum;
		}
	}

	if(nStatisticsNum == 0)
		return;

	int nMaxScore = nSegment*nStatisticsNum;
	int nAve = nMaxScore/5;							
	if(nScore <= nAve)
		strScore = _T("非常不满意");
	else if(nScore > nAve && nScore <= nAve*2)
		strScore = _T("不满意");
	else if(nScore > nAve*2 && nScore <= nAve*3)
		strScore = _T("一般");
	else if(nScore > nAve*3 && nScore <= nAve*4)
		strScore = _T("满意");
	else if(nScore > nAve*4 && nScore <= nAve*5)
		strScore = _T("非常满意");
}

/*---------------------------------------
函数名:	IntiSeviceObj
描述:	初始化服务对象
参数:
	const CString* pOrder,				//订单号
	const CString& strKind				//服务类型
返回值:
----------------------------------------*/
void SatisfactionReportForm::IntiSeviceObj(IN const CString* pOrder, IN const CString& strKind)
{
	if(pOrder == NULL || (*pOrder) == _T(""))
		return;

	SKINDKEY szKindKey[13] = 
	{
		SKINDKEY(25,0,_T("门市")),SKINDKEY(15,3,_T("摄影")),SKINDKEY(17,4,_T("化妆")),SKINDKEY(19,0,_T("选片")),SKINDKEY(21,0,_T("设计")),
		SKINDKEY(23,0,_T("初修")),SKINDKEY(27,0,_T("精修")),SKINDKEY(0,0,_T("形设")),SKINDKEY(0,0,_T("取件")),SKINDKEY(0,0,_T("礼服")),
		SKINDKEY(0,0,_T("摄影助理")),SKINDKEY(0,0,_T("化妆助理")),SKINDKEY(0,0,_T("看设计人"))
	};

	//获取订单索引和景点索引
	int nDdjdIdx = 0;
	int nIdx = 0;
	int i = 0;
	for(i=0; i<13; i++)
	{
		if(szKindKey[i].strKind == strKind)
		{
			nIdx = szKindKey[i].nIdx;
			nDdjdIdx = szKindKey[i].nDdjdIdx;
			break;
		}
	}

	//将订单和景点保存的对象存在对象列表里
	//订单信息
	m_ObjCombox.ResetContent();
	for(i = 0; i<m_DindanInfoArr.GetSize(); i++)
	{
		if(m_DindanInfoArr.ElementAt(i).ElementAt(0) == (*pOrder) && nIdx != 0)
			m_ObjCombox.AddString(m_DindanInfoArr.ElementAt(i).ElementAt(nIdx));
	}

	//订单景点
	for(i=0; i<m_dindanjdArr.GetSize(); i++)
	{
		if(m_dindanjdArr.ElementAt(i).ElementAt(0) == (*pOrder) && nDdjdIdx != 0)
		{
			CString strName = m_dindanjdArr.ElementAt(i).ElementAt(nDdjdIdx);
			if(!CheckNameList(strName))
				m_ObjCombox.AddString(strName);
		}
	}

	//显示默认统计数据
	m_nObjIdx = 0;
	m_ObjCombox.SetCurSel(m_nObjIdx);
}

/*----------------------------------------
函数名:	CheckNameList
描述:	检查名字列表是否已存在同名
参数:
	IN CONST CString& strName		
返回值: 有同名=TRUE, 没有=FALSE;
----------------------------------------*/
BOOL SatisfactionReportForm::CheckNameList(IN CONST CString& strName)
{
	CString strSelName = _T("");
	int nSize = m_ObjCombox.GetCount();
	for(int i=0; i<nSize; ++i)
	{
		m_ObjCombox.GetLBText( i, strSelName);
		if(strSelName == strName)
			return TRUE;
	}
	return FALSE;
}

/*---------------------------------------
函数名:	ShowStatisticsData
描述:	显示统计数据
参数:
	IN const CString* pKind,							类型，如：员工部门(摄影、门市)
	IN const CString* pOrder,							订单号
	IN const CString* pObj								对象，如：张三、李四
返回值:
----------------------------------------*/
void SatisfactionReportForm::ShowStatisticsData(IN const CString* pKind, IN const CString* pOrder, IN const CString* pObj)
{
	if(pObj == NULL || (*pObj) == _T("") || pOrder == NULL || (*pOrder) == _T("") || pKind == NULL || (*pKind) == _T(""))
		return;

	m_Surveylist.DeleteAllItems2();
	std::vector<int> vSingleDindanScore;	//某调查类型的所有评分
	int szScoreNum[5] = {0};				//各级别评分数量
	int nCoutCustomer = 0;					//客户总数
	CString strOldOrder = _T("");
	std::vector<CStringArray*> vSelSurveyLogs;	//筛选后的调查记录
	int i = 0;
	for(i=0; i<m_AllSurveyLogArr.GetSize(); i++)
	{
		switch(m_nScoreModel)
		{
		case 1:
			{
				if(m_AllSurveyLogArr.ElementAt(i).ElementAt(4) == (*pObj) && m_AllSurveyLogArr.ElementAt(i).ElementAt(2) == (*pKind))
				{
					//保存同一类型和同一调查对象的评分
					vSelSurveyLogs.push_back(&(m_AllSurveyLogArr.ElementAt(i)));
					
					//计算客户总数
					if(strOldOrder != m_AllSurveyLogArr.ElementAt(i).ElementAt(5))
					{
						strOldOrder = m_AllSurveyLogArr.ElementAt(i).ElementAt(5);
						++nCoutCustomer;
					}
				}
			}
			break;
		case 2:
			{
				if(m_AllSurveyLogArr.ElementAt(i).ElementAt(4) == (*pObj) && m_AllSurveyLogArr.ElementAt(i).ElementAt(2) == (*pKind) && (*pOrder) == m_AllSurveyLogArr.ElementAt(i).ElementAt(5))
				{
					//保存同一类型和同一调查对象的评分
					vSelSurveyLogs.push_back(&(m_AllSurveyLogArr.ElementAt(i)));
					
					//计算客户总数
					if(strOldOrder != m_AllSurveyLogArr.ElementAt(i).ElementAt(5))
					{
						strOldOrder = m_AllSurveyLogArr.ElementAt(i).ElementAt(5);
						++nCoutCustomer;
					}
				}
			}
			break;
		}
		
	}

	//统计当前调查对象的所有评分级别的数量
	int nSameOrderNum = 0;					//相同订单号的记录数量
	int nOrderScore = 0;					//订单评分
	int nCurrScore = 0;						//得分
	int nTotalScore = 0;					//总分
	CString strCurrOrder = _T("");			//当前订单号
	std::vector<CStringArray*>::iterator it = vSelSurveyLogs.begin();
	for(;it != vSelSurveyLogs.end(); ++it)
	{
		CStringArray* pArr = (*it);
		if(pArr == NULL)
			continue;

		int nSingleMaxScore = _ttoi(pArr->ElementAt(7));				//一条记录总分
		nTotalScore += nSingleMaxScore;
		strCurrOrder = pArr->ElementAt(5);
		nOrderScore += _ttoi(pArr->ElementAt(6));						//统计每条订单的总得分
		nCurrScore += _ttoi(pArr->ElementAt(6));
		++nSameOrderNum;
		if((it+1) != vSelSurveyLogs.end())
		{
			//是否相同订单号
			CString strNextOrder = (*(it+1))->ElementAt(5);
			if(strCurrOrder != strNextOrder)
			{
				//统计当前订单的每个等级的评分次数
				int nAve = (nSingleMaxScore*nSameOrderNum)/5;					//每个级别的平均分 = (一条记录总分 * 相同订单号的记录数量)/5个等级
				if(nOrderScore <= nAve)
					szScoreNum[4] += 1;
				else if(nOrderScore <= nAve*2)
					szScoreNum[3] += 1;
				else if(nOrderScore <= nAve*3)
					szScoreNum[2] += 1;
				else if(nOrderScore <= nAve*4)
					szScoreNum[1] += 1;
				else if(nOrderScore <= nAve*5)
					szScoreNum[0] += 1;

				nSameOrderNum = 0;
				nOrderScore = 0;
			}
		}
		else
		{
			//统计当前订单的每个等级的评分次数
			int nSingleMaxScore = _ttoi(pArr->ElementAt(7));				//一条记录总分
			int nAve = (nSingleMaxScore*nSameOrderNum)/5;					//每个级别的平均分 = (一条记录总分 * 相同订单号的记录数量)/5个等级
			if(nOrderScore <= nAve)
				szScoreNum[4] += 1;
			else if(nOrderScore <= nAve*2)
				szScoreNum[3] += 1;
			else if(nOrderScore <= nAve*3)
				szScoreNum[2] += 1;
			else if(nOrderScore <= nAve*4)
				szScoreNum[1] += 1;
			else if(nOrderScore <= nAve*5)
				szScoreNum[0] += 1;
		}
	}

	//将数据填入表格里
	m_Surveylist.m_arLabels.SetSize(1, 1);
	m_Surveylist.m_arLabels.ElementAt(0).Add((*pObj));						//调查对象，如：管理员

	//服务总数，如：服务过2个客户
	CString strCustomer = _T("");
	strCustomer.Format(_T("%d"), nCoutCustomer);
	m_Surveylist.m_arLabels.ElementAt(0).Add(strCustomer);

	//百分比计算
	for(i=0; i<5; i++)
	{
		CString strScore = _T("");
		if(szScoreNum[i] <= 0)
			strScore = _T("0(0%)");
		else
		{
			if(nCoutCustomer <= 0)
				strScore = _T("0(0%)");
			else
			{
				//百份比 = 某一个评分级别次数 / 客户总数 * 100
				strScore.Format(_T("%d(%d"), szScoreNum[i], (int)(((float)szScoreNum[i]/(float)nCoutCustomer)*100));
				strScore += _T("%)");
			}
		}
		m_Surveylist.m_arLabels.ElementAt(0).Add(strScore);
	}
	CString strAllScore = _T("");
	strAllScore.Format(_T("%d"), nCurrScore);
	m_Surveylist.m_arLabels.ElementAt(0).Add(strAllScore);						//得分

	CString strTotalScore = _T("");
	strTotalScore.Format(_T("%d"), nTotalScore);
	m_Surveylist.m_arLabels.ElementAt(0).Add(strTotalScore);						//总分

	m_Surveylist.m_LabelCount = 1;
	m_Surveylist.SetItemCountEx(1);
}

//总评
void SatisfactionReportForm::OnTotalScoreRADIO()
{
	m_nScoreModel = 1;
	ShowStatisticsData(&m_strCurrSelKind, &m_strSelOrder, &m_strCurrSelObj);
}

//单一订单评分
void SatisfactionReportForm::OnSingleScoreRADIO()
{
	m_nScoreModel = 2;
	ShowStatisticsData(&m_strCurrSelKind, &m_strSelOrder, &m_strCurrSelObj);
}